Question 1

What types of businesses do you work with?

Accepted Answer

We work with Gibraltar-based businesses across all sectors, including iGaming, financial services, legal, insurance, retail and professional services. Our services scale from startups establishing their first IT foundations to established organisations needing senior technical guidance or independent advisory.

Question 2

What is the difference between Managed IT and Co-Managed IT?

Accepted Answer

Managed IT is a complete outsourced service where we take full ownership of your IT operations — monitoring, support, security and maintenance. Co-Managed IT is a partnership where we work alongside your existing internal IT team, providing senior technical expertise, architecture and design guidance, Microsoft 365 and cybersecurity expertise, technical leadership, independent reviews and project oversight — strengthening your team rather than replacing it.

Question 3

Do you provide Microsoft 365 and cloud services?

Accepted Answer

Yes. We provide comprehensive Microsoft 365 services including tenant setup, licensing optimisation, security configuration (Conditional Access, MFA, DLP), governance frameworks and ongoing operational support. We also advise on Azure, cloud readiness, migration planning and platform selection.

Question 4

What does your Technical Advisory service include?

Accepted Answer

Technical Advisory provides independent, evidence-led guidance for significant technology decisions. This includes supplier and platform evaluations, technology audits, architecture reviews, risk assessments, due diligence support, business technology research and AI/Copilot readiness assessments.

Question 5

How do you approach AI and Microsoft Copilot adoption?

Accepted Answer

We take a practical, governed approach to AI. This means assessing organisational readiness (data quality, security posture, licensing), establishing governance frameworks, managing Copilot licensing and deployment, planning safe rollouts with measurable outcomes, and supporting change management.

Question 6

Are you based in Gibraltar?

Accepted Answer

Yes. RBTech is based in Gibraltar and focused exclusively on serving the local business community. Our founder, Raanan Baharal, has over 30 years of IT leadership experience, including 22+ years in the Gibraltar iGaming industry, providing deep understanding of local regulatory, operational and business requirements.

Question 7

What size of business is too small or too large for your services?

Accepted Answer

We work with businesses from 5 to 500+ users. Startups benefit from our IT foundations service to get properly set up from day one. Mid-size businesses typically engage us for managed or co-managed IT. Larger organisations often use our consulting and advisory services for strategic guidance, audits and independent evaluations.

Question 8

Do you offer cybersecurity services?

Accepted Answer

Cybersecurity is integrated into everything we do rather than being a standalone product. This includes security baselines, endpoint protection, email security (anti-phishing, DMARC), conditional access policies, vulnerability management, security awareness guidance and incident response planning.

Question 9

What makes RBTech different from larger MSPs?

Accepted Answer

Three key differences: First, every engagement is led by a senior IT professional with 30+ years of experience — you never get passed to junior staff for important decisions. Second, we are genuinely independent and not tied to any vendor's sales targets. Third, we understand Gibraltar's specific business environment, regulations and operational context in a way that remote or multinational providers cannot.

Your Senior IT Department, On Demand

IT Services for Gibraltar Businesses

Managed IT Services

Co-Managed IT

IT Consulting

Technical Advisory

IT for Startups

AI & Copilot Readiness

Why Gibraltar Businesses Choose RBTech

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