At RBTech, we specialise in offering comprehensive managed IT services. Our goal is to deliver a turnkey solution that provides our clients with holistic, continuous support for their technical operations, backed by our unwavering commitment to service excellence. This approach ensures maximum productivity, as we possess an in-depth understanding of each client’s unique technical environment.

In short, IT consultancy involves a broader, strategic approach that typically encompasses a holistic view of your technical operations. This might include infrastructure improvements, evaluating your cybersecurity posture, planning the migration of legacy services to the cloud, or assisting with the evaluation of different business platforms. These activities are often interlinked with other business processes and require thorough planning, making IT consultancy a more involved process.

On the other hand, technical advisory services are more targeted. They focus on providing specialised expertise, such as helping business leaders grasp technical concepts, identifying risks associated with specific decisions or components, and evaluating particular requirements that don’t demand extensive interaction with other business processes. These services are usually shorter in duration and fall under the umbrella of IT advisory.

We always recommend having a designated point of contact at your company, but rest assured, any team member can request assistance. We act as your dedicated resource for all IT needs, ensuring that your team receives the support they need, when they need it.

During the Assessment and Discovery Process, we may identify areas that require attention. Our objective is to work within your budget to address these needs effectively. While we strive to minimise unnecessary expenses, there are instances where critical infrastructure must be repaired or replaced to ensure we can deliver optimal service. These situations are handled on a case-by-case basis.

Absolutely! In fact, this is one of the projects we’re most passionate about. We are experts in planning and setting up new technical operations of all sizes, and we pride ourselves on finding creative solutions for our clients. We work closely with local vendors and service providers, and can advise on passive infrastructure and connectivity. From planning to implementation, we ensure a smooth transition, working with you to design a solution that meets your specific needs and minimises disruption to your operations.